Payment Options

At Maxifleur you can make a payment in two different ways, the traditional way (payment done by electronic money transfer from your bank account), or an online payment. All online payments (such as payments made via Maestro, Paypal or Credit Card) are handled securely through Ingenico, our external payment service. This is a renown company, has a reputation for being a very reliable party, and is also one of the biggest providers of online payment processes and transactions.

Our bank details are:
Rabobank International: 3930.71.189
IBAN: NL23 RABO 0393 0711 89
BIC: RABONL2U

Delivery

The orders for artificial plants and trees are collected in our central warehouse. Because of the large size of the packages (especially with trees) we use the services of reputable companies such as Dachser and DHL.

Orders of artificial plants will be, most often, delivered within 5 workdays after your payment has been received. You will be kept informed of your order process in the meantime. If you need an express delivery we can discuss a shorter delivery time. Please, call us on 0330 8080763, or use our contact form.

Should you not be home at the time of delivery, the delivery service will try to deliver your order to your nearest neighbors. If this is the case, the delivery service will leave a note with the information on which address your order has been delivered. In case in which the package cannot be delivered it will be sent to the nearest depot, where you need to pick up the package yourself.

You should consider the following shipping costs:

£ 0,00 If you collect the order in our warehouse/showroom in Rozenburg (near Aalsmeer)
£ 0,00 For all your orders over £ 100,-
£ 7,95 For all orders below £ 100,-
£ 49,95 For all your larger shipments (pallet)


Because external partners handle the shipping and delivery of orders, it is not possible for us to give the exact time of delivery.

Larger orders with trees and plants are usually transported on pallets. Should this be the case, we kindly ask you to contact our sales department so that we can calculate a special transport fee for you.

Also we regularly ship to foreign countries. For international shipping costs you can reach us during business hours. Please call 0330 8080763.

More information about shipments you can find at our FAQ page (Frequently Asked Questions).

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