WARRANTY & REPAIR

I would like to have my product repaired
We very rarely repair products. And if this is the case, it usually concerns larger, business projects. Even then, a product is replaced more often than it's repaired. An artificial plant or artificial tree is created in such a refined way that it's...
How long is the warranty on my product?
You have a right to a good product. The law states that a product must be sound. In case of normal use, you must be able to use the product for a certain time. If a product does not meet one's expectations, this doesn't necessarily mean the product ...
Supplementary warranty on UV products
In addition to the regular legal warranty, we also offer additional warranty on our UV products. This supplements the warranty you are entitled to by law. The warranty is only applicable to the artificial parts of the plant. We guarantee that this will...
General Conditions
You can find the General Conditions on this page.